Leadership
Charles R. Evans, FACHE
President
Charles Evans is president of Jackson Healthcare Government Services and a senior advisor at Jackson Healthcare, its parent company. To this role, he brings principled leadership and global experience having worked in the healthcare industry his entire career – including serving in executive positions at Hospital Corporation of America (HCA), managing the Mid-America and Southeast divisions, and later becoming president of HCA’s Eastern Group.
He is a Fellow in the American College of Healthcare Executives (ACHE), and served as a Governor of the College from 2004-2007 and Chairman Officer from 2008-2011. In 2014, Mr. Evans was the recipient of ACHE’s Gold Medal Award, the highest honor the organization bestows. In 2012, he attained the Board Leadership Fellow credential of the National Association of Corporate Directors.
Mr. Evans also serves as president of International Health Services Group (IHSG). IHSG supports health services development in underserved areas of the world by working with established organizations to supplement their capabilities in healthcare management and development. Additionally, he is a special advisor to ACHE on International Affairs and is an honorary member of the International Hospital Federation. Mr. Evans holds corporate board positions with WellStreet Urgent Care and Jackson Healthcare, and nonprofit board positions with FaithBridge Foster Care and American International Health Alliance.
He received an undergraduate degree from West Virginia Wesleyan College, a Master of Arts from Indiana University of Pennsylvania and an MBA from Indiana University.
Craig E. Hershovitz
Operations
Craig Hershovitz serves as senior vice president of operations at Jackson Healthcare Government Services. His areas of responsibility include managing the implementation of services, billing, receivables and payments, and supplier relations, as well as technical solutions through Healthcare Workforce Logistics (HWL) and other affiliates of the business.
With more than 20 years of experience in the healthcare staffing industry, Mr. Hershovitz has held leadership roles in business development, information technology, operations and implementation. His deep project management experience includes leading significant initiatives that have successfully solved organizational staffing problems through technology and process design.
Other executive positions held by Mr. Hershovitz include vice president of operations for HWL, and vice president of operations and business development at MedTrust, a leading federal government healthcare staffing provider. During his tenure at MedTrust, he launched a mentor program that resulted in the creation of several successful joint ventures and the capture of over $300 million in business. Prior to that, Mr. Hershovitz was vice president of hospital operations at Cross Country Staffing, leading its PMO, Account Management team and Managed Service Program (MSP), which was instrumental in growing that portion of its business to over 30 percent of the division’s revenue.
Mr. Hershovitz holds an MBA in Business Management from St. Joseph’s University and a Bachelor of Science dual degree in Management Information Systems (MIS) and Industrial Engineering from Drexel University.
John Quinlivan
Project Management & Field Operations
John Quinlivan is senior manager of project management and field operations at Jackson Healthcare Government Services. In this role, he oversees government contract management and project management operations for the business. This includes coordinating affiliates for state and federal government contracts and managing strategic teaming partnerships on contracts such as Medical Q-Code Services for the DHA.
Prior to joining Jackson Healthcare Government Services, Mr. Quinlivan served in the United States Army for 20 years, retiring as a lieutenant colonel. Following his years of service, Mr. Quinlivan joined HCA Healthcare, where he led hospitals in Florida and Georgia, prior to being named CEO of Redmond Regional Medical Center in 2010. During his tenure there, the medical center was named the top midsized hospital in Georgia twice and was the only hospital in the state to be recognized among the Top 100 Hospitals in 2020, 2021 and 2022. Long known as a heart hospital, Redmond Regional Medical Center launched a graduate medical education program under his leadership.
Mr. Quinlivan holds a Bachelor of Business Administration degree from the University of Alabama and a Master of Health Administration degree from Baylor University. Throughout his career, he has served on nonprofit boards, including as a past chair of the Rome-Floyd Chamber of Commerce, member of the board of trustees of the Georgia Hospital Association and vice president of the Rome Rotary Club.
Krista Dupell
Project Management
Krista Dupell is deputy project manager at Jackson Healthcare Government Services. As a registered nurse with deep expertise in healthcare management – including providing oversight of clinical operations, and developing and implementing business strategies to enhance efficiency, productivity and the delivery of high-quality care – she brings a unique blend of clinical and non-clinical experience to her role.
Krista has held an array of progressive leadership roles in project management and has a proven track record of supporting government agencies and initiatives. Previously, she served as program manager for Caliburn, now Acuity International, where her department was responsible for providing medical determinations for contractors deploying overseas in support of the U.S. Department of State and U.S. Department of Defense. Krista implemented process improvements that increased effectiveness, decreased turnaround times and ultimately tripled her department’s business volume.
Krista has over two decades of nursing experience working in various healthcare specialties. She has an MBA in Healthcare Management from Saint Leo University and a Bachelor of Science in Nursing from University of Wyoming.
Aida Rosario
Human Resources
Aida Rosario serves as senior director of talent acquisition and human resources at Jackson Healthcare Government Services, as well as its parent company, Jackson Healthcare. In this role, she oversees the development and delivery of strategic HR initiatives to support continued growth and foster a culture of excellence across the organization.
Bringing more than two decades of experience to her position, Aida’s expertise encompasses multiple facets of HR operations, including talent acquisition, associate relations and engagement, training and development, compensation and benefits, performance and talent management, and employment policies and procedures.
Before joining Jackson Healthcare Government Services, Aida spent more than a decade as chief people officer at Marcus Jewish Community Center of Atlanta, where her leadership was instrumental in the organization being named among the city’s top workplaces for 10 consecutive years. Prior to that, she worked in various leadership roles with Mueller Water Products and Amtrust Mortgage Corporation.
Aida is a graduate of Fordham University in New York.
Shannon Connell
Capture Management
Shannon Connell serves as capture management specialist at Jackson Healthcare Government Services. In this position, she plays a critical role in procuring new business to support current and future clients and further the company’s reach and growth.
Shannon’s responsibilities include identifying and validating key business opportunities across federal, state and local levels. She also drives the development and submission of business proposals that ultimately enable Jackson Healthcare Government Services to provide healthcare staffing and medical support services in communities across the United States.
With a career that spans over 15 years, Shannon’s background is in nonprofit management with a focus on workforce development. Prior to joining Jackson Healthcare Government Services, she led complex initiatives focused on grant management, training and technical assistance, program and event management, and community development.
Shannon holds a bachelor’s degree in public service from the University of Colorado and a master’s degree in organizational development and leadership from the University of Denver.